Shipping policy
Order Processing Times
Shipping and delivery times may vary. Typically, orders for in-stock items will be processed within 1-3 business days but may be processed within just 24 hours. We appreciate your patience as we are always committed to processing and shipping your order as quickly and safely as possible.
Once your order has been processed, you will receive a confirmation email with shipment tracking information. This is just a rough estimate of your delivery date, for more real-time updates contact FedEx, UPS directly.
In some cases, a shipping confirmation may be slightly delayed even though the package is already on its way to you. For pre-orders, please refer to the shipping date on the product page.
Shipping Methods
- We can ship to Germany, Poland, France, Holland, Spain, Italy, and UK
- All orders are for FREE shipping.
- It usually takes 6-10 business days to get our products.
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Most of our bikes ship via FedEx GROUND, UPS and USPS. Due to shipping limitations on lithium-ion batteries, we aren’t able to offer expedited shipping services.
When the logistics information shows signed for, the buyer has signed for the goods by default. If the goods are stolen or lost after receipt, we will not compensate.
Shipping Fee
All orders are Free Shipping.